Publications

In the News

Scott Jensen is a recognized industry thought leader who has shared his knowledge with funeral directors across the country through regular speaking engagements, news articles, blogs, and more. Check out some of his published content below.

Scott Jensen is a recognized industry thought leader who engages with funeral directors through regular speaking engagements, magazine articles, blogs, and more.

Scott Jensen, CO-founder OF firstcall marketing

for Funeral homes only

AI-powered Marketing for Funeral Homes

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Presentations

Speaking Engagements

Funeral (Un)Conference

Scott was an invited guest on the Marketing panel and shared some of his experiences with leveraging AI in marketing and how to know if your marketing is working

CANA Convention

Scott spoke on "How to Know if Your Marketing is Working" at the 2025 annual CANA convention in Phoenix Arizona.

COMING SOON

- November 12th, 2025 -

KB's Funeral Innovations

Scott was invited to be the concluding speaker at Kates-Bolyston's 2025 Funeral Innovations event in Detroit. Scott presented on "How to Become the Funeral Home that ChatGPT Recommends".

Featured

News Groups Who Have Written About Us

Featured

News Groups Who Have Written About Us

Publications

Article & Blogs

How Cremation Reviews Differ from Funeral Reviews and Why It Matters

How Cremation Reviews Differ from Funeral Reviews and Why It Matters

Most funeral home owners understand this in general terms, but few have looked carefully at how reviews behave differently for cremation services compared to traditional funeral services. ...more

Digital Marketing

May 27, 20266 min read

How to Market Witness Cremation Services to Local Families

How to Market Witness Cremation Services to Local Families

Witness cremation is one of the most quietly significant developments in funeral service over the past decade. ...more

Digital Marketing

May 22, 20266 min read

Cremation Pricing Pages: What to Include to Convert More Families

Cremation Pricing Pages: What to Include to Convert More Families

A few mistakes show up repeatedly on cremation pricing pages and reliably lose families. The first is gating pricing behind a form. Families do not fill out forms to learn prices. ...more

Digital Marketing

May 21, 20266 min read

How Direct Cremation Providers Can Win Local Search Without Cutting Prices

How Direct Cremation Providers Can Win Local Search Without Cutting Prices

Direct cremation is one of the most competitive search categories in funeral service. National providers have driven the price floor down to a level that makes local providers nervous, and the temptat... ...more

SEO

May 18, 20266 min read

How to Structure Your Funeral Home Website for AI-Powered Search

How to Structure Your Funeral Home Website for AI-Powered Search

AI-powered search tools, whether Google AI Overviews, ChatGPT, Gemini, Perplexity, or Claude, all share one trait in common. ...more

SEO

May 13, 20266 min read

Google AI Overviews and What They Mean for Funeral Home Search Visibility

Google AI Overviews and What They Mean for Funeral Home Search Visibility

Google AI Overviews, the AI-generated answer boxes that now appear at the top of many search results, have changed how families interact with Google. ...more

SEO ,Digital Marketing

May 11, 20265 min read

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© FirstCall Marketing 2025

© FirstCall Marketing 2025